CONTACT INFORMATION

GrixGear is an online retailer of gaming desk equipment and setup accessories.

Business/trading name: GrixGear
Business location: Hong Kong SAR
Customer support email: GrixGearX@gmail.com

For questions about an order, please include your order number and the email address used during checkout.

We aim to respond to customer-support enquiries within two business days. Response times may be longer during public holidays or unusually busy periods.

GrixGear does not operate a walk-in retail location. Please do not send returns to the business mailing address unless our support team has confirmed that it is the correct return destination.